One of my favorite bloggers, Chris Brogan, had some good things to say in a recent post about Mosso Hosting. Seems as though he is using their services, and after taking a look into it ourselves - you could do well by following his example.
Mosso hosting is by no means a “budget host“, if you’re looking for an “under $20/month” hosting package - probably best to go with another host. For those of you who are in the business of building web pages and/or providing hosting to your customers, Mosso provides a scalable and reliable service requiring very little in terms of system administration.
A while back we wrote a post about “avoiding downtime on your site“, where we spoke a little about budget Shared Hosting plans and how they can’t really meet the traffic needs of a popular site. Mosso hosting seems to be a great alternative for those who are aggressively marketing their site for maximum traffic. Everyone has great things to say about the service, it’s refreshing to hear of a service that works well and is relatively headache free.
Their site is well-designed, straight-forward, and allows the consumer to see very clearly what services are available with up-front pricing information. Their customer service line is fast, efficient, with very little waiting time for an agent. Even their chat support is fast and easy.
Mosso is a refreshing change to say the least. The budget hosts essentially make money based on volume, with that many customers - reliability and customer service often takes a backseat. Mosso appears to have a more “customer-centric” business model, so if you have the budget to spend check out Mosso.
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Definitely agree with you (and Chris) on how awesome Mosso hosting is. I’ve been with them for almost two months now, and I can honestly say that their support is by far the most amazing I have ever received by a company. They beat the socks off of any competition, and I get excited when I have an opportunity to work with the team.
I’m currently working on reselling their service to others to balance out the costs, but even if I can’t make the $100 a month charge, I will do everything I can to stay with them. I would recommend them at every chance I could get.